Patient · Staffing · Compliance
Concerns
Weeks unresolved are tracked automatically
Concern Register
- CriticalCarried over3 wks unresolvedPatient & Operational
Patient fall incident reported
Tuguegarao Bea Domingo (Finance)Since Sep 21, 2026
- CriticalCarried over2 wks unresolvedPatient & Operational
Patient waiting time above 60 minutes at peak
La Union Rhea Salvador (Ops Manager)Since Sep 28, 2026
- CriticalNew this week1 wk unresolvedPatient & Operational
Flooding forced 2-day branch closure
La Union Jun Pascual (HR Head)Since Oct 5, 2026
- CriticalNew this week1 wk unresolvedPatient & Operational
Two critical patient incidents during generator outage
La Union Dr. Teresa Morales (Medical Director)Since Oct 5, 2026
- HighCarried over3 wks unresolvedPatient & Operational
Medicine stock-outs (antibiotics)
CDO Bea Domingo (Finance)Since Sep 21, 2026
- HighCarried over2 wks unresolvedPatient & Operational
ER triage backlog during weekends
Lipa Rhea Salvador (Ops Manager)Since Sep 28, 2026
- HighNew this week1 wk unresolvedPatient & Operational
X-ray machine breakdown
Tuguegarao Jun Pascual (HR Head)Since Oct 5, 2026
- HighNew this week1 wk unresolvedPatient & Operational
X-ray machine down for 4 days
Banilad Karen Manalo (IT Lead)Since Oct 5, 2026
- MediumCarried over8 wks unresolvedPatient & Operational
Delayed HMO claim approvals affecting patients
Minglanilla Jun Pascual (HR Head)Since Aug 17, 2026
- MediumNew this week1 wk unresolvedPatient & Operational
Patient waiting time above 60 minutes at peak
Gapan Jun Pascual (HR Head)Since Oct 5, 2026
- MediumNew this week1 wk unresolvedPatient & Operational
Patient waiting time above 60 minutes at peak
Banilad Dr. Teresa Morales (Medical Director)Since Oct 5, 2026
- LowCarried over4 wks unresolvedPatient & Operational
Patient fall incident reported
Lapu Lapu Engr. Dennis Ocampo (Facilities)Since Sep 14, 2026
- LowCarried over3 wks unresolvedPatient & Operational
Patient fall incident reported
Lipa Atty. Noel Fernandez (Compliance)Since Sep 21, 2026