Patient · Staffing · Compliance
Concerns
Weeks unresolved are tracked automatically
Concern Register
- CriticalCarried over6 wks unresolvedStaffing & Team
Radiologic technologist on extended leave
Gapan Rhea Salvador (Ops Manager)Since Aug 31, 2026
- CriticalCarried over5 wks unresolvedCompliance & Implementation
Fire safety certificate renewal delayed
Tuguegarao Atty. Noel Fernandez (Compliance)Since Sep 7, 2026
- CriticalCarried over5 wks unresolvedCompliance & Implementation
PhilHealth accreditation requirements pending
Tuguegarao Engr. Dennis Ocampo (Facilities)Since Sep 7, 2026
- CriticalCarried over3 wks unresolvedPatient & Operational
Patient fall incident reported
Tuguegarao Bea Domingo (Finance)Since Sep 21, 2026
- CriticalCarried over2 wks unresolvedPatient & Operational
Patient waiting time above 60 minutes at peak
La Union Rhea Salvador (Ops Manager)Since Sep 28, 2026
- CriticalNew this week1 wk unresolvedCompliance & Implementation
Waste management contractor compliance gap
La Union Bea Domingo (Finance)Since Oct 5, 2026
- CriticalNew this week1 wk unresolvedPatient & Operational
Flooding forced 2-day branch closure
La Union Jun Pascual (HR Head)Since Oct 5, 2026
- CriticalNew this week1 wk unresolvedPatient & Operational
Two critical patient incidents during generator outage
La Union Dr. Teresa Morales (Medical Director)Since Oct 5, 2026
- HighCarried over8 wks unresolvedCompliance & Implementation
Data Privacy Act training below 80% completion
San Fernando Pampanga Engr. Dennis Ocampo (Facilities)Since Aug 17, 2026
- HighCarried over3 wks unresolvedPatient & Operational
Medicine stock-outs (antibiotics)
CDO Bea Domingo (Finance)Since Sep 21, 2026
- HighCarried over2 wks unresolvedPatient & Operational
ER triage backlog during weekends
Lipa Rhea Salvador (Ops Manager)Since Sep 28, 2026
- HighCarried over2 wks unresolvedCompliance & Implementation
Waste management contractor compliance gap
La Union Rhea Salvador (Ops Manager)Since Sep 28, 2026
- HighNew this week1 wk unresolvedStaffing & Team
Low morale after schedule changes
La Union Jun Pascual (HR Head)Since Oct 5, 2026
- HighNew this week1 wk unresolvedPatient & Operational
X-ray machine breakdown
Tuguegarao Jun Pascual (HR Head)Since Oct 5, 2026
- HighNew this week1 wk unresolvedStaffing & Team
Low morale after schedule changes
Banilad Jun Pascual (HR Head)Since Oct 5, 2026
- HighNew this week1 wk unresolvedPatient & Operational
X-ray machine down for 4 days
Banilad Karen Manalo (IT Lead)Since Oct 5, 2026
- HighNew this week1 wk unresolvedStaffing & Team
3 resignations in front desk team
Banilad Jun Pascual (HR Head)Since Oct 5, 2026
- MediumCarried over8 wks unresolvedPatient & Operational
Delayed HMO claim approvals affecting patients
Minglanilla Jun Pascual (HR Head)Since Aug 17, 2026
- MediumCarried over6 wks unresolvedCompliance & Implementation
Infection control audit findings open
San Fernando Pampanga Bea Domingo (Finance)Since Aug 31, 2026
- MediumNew this week1 wk unresolvedPatient & Operational
Patient waiting time above 60 minutes at peak
Gapan Jun Pascual (HR Head)Since Oct 5, 2026
- MediumNew this week1 wk unresolvedPatient & Operational
Patient waiting time above 60 minutes at peak
Banilad Dr. Teresa Morales (Medical Director)Since Oct 5, 2026
- LowCarried over4 wks unresolvedPatient & Operational
Patient fall incident reported
Lapu Lapu Engr. Dennis Ocampo (Facilities)Since Sep 14, 2026
- LowCarried over3 wks unresolvedPatient & Operational
Patient fall incident reported
Lipa Atty. Noel Fernandez (Compliance)Since Sep 21, 2026